Privacy Policy

Mike's Septic & Drain ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at https://idahosepticservice.com, how we use it, and the choices you have about it.

Information we collect

We collect information you give us directly when you fill out a contact form or request a quote. That typically includes your name, email address, phone number, service address, and any details you choose to share about your septic system or the work you need.

When you visit our website, we and our service providers may automatically collect limited technical information such as your browser type, device type, referring URL, and pages visited. We use this to keep the site working and to understand which content is useful.

How we use information

• To respond to your inquiries and schedule service.
• To deliver the work you have requested and follow up about it.
• To send service reminders or invoices related to work we have performed for you.
• To improve the website and the quality of our service.
• To comply with applicable law.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Service providers

We rely on a small number of third-party vendors to operate this website and run our business, including hosting, email delivery, and field-service scheduling providers. These vendors process your information on our behalf and are required to protect it.

Cookies and analytics

We may use first-party analytics, including Vercel Analytics, to understand site usage in aggregate. These tools do not collect personally identifiable information from you and do not use cross-site tracking cookies.

Data retention

We keep contact and customer records for as long as we have an ongoing relationship with you, plus a reasonable period afterward to comply with legal, accounting, and tax obligations. You can ask us to delete your information at any time by emailing idahosepticservice@gmail.com.

Children

Our services are intended for property owners and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact us

Questions about this policy or how we handle your information? Email us at idahosepticservice@gmail.com or call (208) 718-0814.